Shipping & Delivery Policy

This shipping policy is valid for : The United Kingdom

Below you will find the average delivery time of all our packages:

Delivery Time = Order procession Time + Order Shipping Time

Order Processing Time: 1-2 Business Days (Monday to Friday)

Order Shipping Time: 7-8 Business Days (Monday to Friday)

Order cutoff time: 5:00 PM (GMT+00:00) Greenwich Mean Time (London)

We use the following carriers parties:
- DHL
- UPS
- FedEx

Shipping costs

Shipping is free within The United Kingdom. We cover the shipping costs for every order. All our products are delivered to your home, 100% free. There is also no minimum order quantity required.

Order Cancellation
Once an order is placed, it cannot be canceled. Please double-check your items before buying.

Order Confirmation
After placing your order, you’ll receive a confirmation email. This confirms that your order is registered in our system and is now being processed.

Delayed Orders
If your order hasn’t arrived after the maximum delivery time, don’t worry! Wait an extra two days and use your tracking code to check its status. If it still hasn’t arrived, contact us with your order number.

Tracking your order

You'll receive an email when your order is shipped with a Tracking number. We provide our customers with a self hosted tracking page which you can use to track your package. 

Contact Information

Boutique Name: Regal-Loft
Address: Utrechtseweg 341, Amersfoort, Utrecht, 3818 EL, the Netherlands

E-mail: info@regal-loft.com
FAQ: Frequently Asked Questions
Tel: +31620395265

Customer service hours:
Monday to Sunday: 9:00 am to 5:00 pm
(GMT+00:00) Greenwich Mean Time (London)

We aim to reply to your e-mail within 1 day